IT Infrastructure Support Engineer (d/m/f)
ams
Elektrische Kleingeräte
8141 Oberpremstätten, Steiermark - Österreich
Senior Fachkraft / Projektleiter
Vor 30+ Tagen veröffentlicht
Stellenbeschreibung
* Lead problem management efforts, including external moderation and team improvements
* Handle P1/P2 incident management and conduct 8D root cause analysis and lessons learned
* Oversee a specific cost center regarding forecasting, purchase orders, and bills
* Ensure proper cost center separation and adherence to SLAs
* Manage upgrades for Windows 11 clients and servers, including IT OT Server PM, Windows Server, and Linux Server
* Oversee daily operations and serve as the main partner for local technical Services
* Conduct regular status meetings infrastructure teams (local and global)
* Collaborate with the global support team for service center transitions
* Handle P1/P2 incident management and conduct 8D root cause analysis and lessons learned
* Oversee a specific cost center regarding forecasting, purchase orders, and bills
* Ensure proper cost center separation and adherence to SLAs
* Manage upgrades for Windows 11 clients and servers, including IT OT Server PM, Windows Server, and Linux Server
* Oversee daily operations and serve as the main partner for local technical Services
* Conduct regular status meetings infrastructure teams (local and global)
* Collaborate with the global support team for service center transitions
