Lead Customer BioResearch (m/w/f)

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Job Description - Lead Customer BioResearch (m/w/f) (MOL002537)

Job Description 

Lead Customer BioResearch (m/w/f)-MOL002537 
About Us
Molecular Devices is one of the world's leading providers of high-performance bioanalytical measurement systems, software, and consumables for life science research, pharmaceutical, and biotherapeutic development. Included within a broad product portfolio are platforms for high-throughput screening, genomic and cellular analysis, colony selection, and microplate detection. The company is headquartered in Silicon Valley, California with offices around the globe.


For our Salzburg site, we are currently looking for a Lead Customer BioResearch to join our existing team.

Are you our next talent?

Our growing portfolio of life science bio-research products and markets requires adding an experienced BioResearch lead customer.  We are looking for someone knowledgeable in BioResearch instruments and analysis applications, processes, workflows and software.  The successful candidate must be a passionate internal advocate for customers, self-reliant, well organized, and an excellent written and verbal communicator.  Combine your brilliance to our very experienced and successful agile software team and continue our mutual success.

What will be your mission?

  • You understand the needs of customers in BioResearch markets

  • You work with senior marketing and software teams to identify gaps in software product offerings

  • You translate project requirements and customer needs into written software stories

  • You create a shared vision of customer acceptance so project teams understand “done”

  • You test acceptance criteria of implemented stories and record results into electronic tracking system and prepare software validation reports

  • You resolve questions and provide guidance to software engineering teams on features

  • You create content and conduct occasional training to commercial teams

  • You seek and incorporate feedback when authoring work products.

  • Attend customer / site visits and some offsite meetings (up to ~10% travel)




What’s your background?

  • PhD in Biology, or equivalent

  • 5+ years of experience in a scientific imaging laboratory or company

  • Experience working successfully in a team environment

  • Results oriented – has track record for delivering results, takes ownership and is accountable

  • Familiarity with existing Molecular Devices BioResearch products

  • Experience and skill diagnosing issues with complex integrated software and hardware platforms

  • Experience working professionally with software engineering teams

  • Familiarity with software engineering methodologies

  • Fluent English, written and spoken essential.

  • Fluent German, written and spoken desirable.

Danaher Corporation Overview

Danaher Corporation Overview

Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage.



:  Molecular Devices

Job Function

:  Engineering

Primary Location

:  EMEA-Western Europe-Austria-5-Salzburg


:  Full-time

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